Do you have a question for us about a product or a current order, maybe just some feedback? We'd love to hear from you. Contact us using our contact form or through the contact information below:
Customer service: support@wahgwan.com
Phone number: 646-676-7893
Satisfaction Guarantee
We have a 100% satisfaction guarantee policy which means you have 90 days after receiving your item to request a refund. To be eligible for a refund, you’ll also need the receipt or proof of purchase.
To start a refund you can contact us at support@wahgwan.com. If your refund is accepted, we’ll refund your original payment method used to purchase the product.
Satisfaction Guarantee
We have a 100% satisfaction guarantee policy which means you have 90 days after receiving your item to request a refund. To be eligible for a refund, you’ll also need the receipt or proof of purchase.
To start a refund you can contact us at support@wahgwan.com. If your refund is accepted, we’ll refund your original payment method used to purchase the product.
Shipping Information
We currently ship to Canada, and most of Europe and the UK. We will be moving to a new shipping facility in the coming months and should have much more access to ship elsewhere.
Please be aware that customs duties may apply and take that into the cost of ordering. We have no control over when customs fees are charged, and you take that responsibility upon ordering. Keep an eye out for a notice from customs to pay duties & fees. Often you will need to pay this before they will deliver it to you, and if it is not paid they will return it to sender.
Shipping Information
We currently ship to Canada, and most of Europe and the UK. We will be moving to a new shipping facility in the coming months and should have much more access to ship elsewhere.
Please be aware that customs duties may apply and take that into the cost of ordering. We have no control over when customs fees are charged, and you take that responsibility upon ordering. Keep an eye out for a notice from customs to pay duties & fees. Often you will need to pay this before they will deliver it to you, and if it is not paid they will return it to sender.
Product Shelf Life
Our spices have a shelf life of about a year however we encourage you to use them fresh! For the longest life, we recommend using a spoon to scoop or pour the contents into a bowl and apply from there to avoid moisture getting mixed in. Then you can use your hands and get up close and personal with your food.
Product Shelf Life
Our spices have a shelf life of about a year however we encourage you to use them fresh! For the longest life, we recommend using a spoon to scoop or pour the contents into a bowl and apply from there to avoid moisture getting mixed in. Then you can use your hands and get up close and personal with your food.
Let customers speak for us
from 26 reviewsBack in the 50s, it will be called a Mickey Mouse watch.
This is my favorite spice blend. We use it on chicken and fish. It is complex and a bit spicy. The Best!
Came on time and excellent spices
Just one of many, many things Wah Gwan gets used on and in. Sear a pork loin fatty side with Wah Gwan and Dry Brine in hot pan with bacon fat. Then throw in a roasting pan with the juices from pan and top with a mix of dry powdered mustard, Dijon mustard, salt, minced garlic, fresh lime juice and maple syrup (honey can also work). Roast 375 f for 45m. Use the pan juices of all to make a gravy, adding some red wine, bourbon and any little tweaks to taste and thickener (e.g., corn starch, or flour or other).
I Dry brined salmon- Wah Gwan - salt and pepper
The item I ordered back in January still has not arrived this is the worst customer service I have ever had to endure. I would not recommend this business to my worst enemy
Honestly, im not sure how I cooked before I find this product. It enhances all my dishes.
I can’t live without this spice blend. I put it on everything: chicken, salmon, eggs…you name it.
I have been sprinkling my seasoning on everything even the rim of my margarita!
I ordered the all-purpose seasoning and the finishing salt. Because of summer travel and hot days with limited kitchen use, I haven't been cooking too much and still need to get some more use out of the all-purpose seasoning (the few times I did try it, it was great though). However, I've been using the finishing salt regularly and both my husband and I are hooked — on egg dishes, meats, fresh summer veggies, even brownies! Great texture and crunch, perfect amount of saltiness. Also lets you really dial in the amount of salt per person, which is great if you're cooking for kiddos.
Since purchasing Wah Gwan seasoning I’ve used it on seafood, chicken, pork, lamb and beef and the flavor profile it provides is AMAZING. What really blows my mind is that it’s completely sodium free, so for someone like me who has high blood pressure and stay always from sodium, Wah Gwan always me to use as much as I want to seek maximum flavor. I’ve purchased more since my first purchase and will be placing another order today! I LOVE IT!!!!
When you can’t go to the Caribbean, have this in your pantry.
If you know Scotch Bonnet then you know how hard it is to find the real deal and Marcus just brought us the real deal, this mix is perfectly balance, the guess work is out…
If you are not much into cooking you will appreciate how easy it will be to take that boring bowl of rice to the next level.
It makes an special and unique gift to your cuisine aficionado friends, let them cook for you:)
If you know Scotch Bonnet you will love this mix, if you don’t know Scotch Bonnet this mix takes the guest work out, perfectly balance and good on EVERYTHING you love to eat.
The finishing salt was perfect on grilled steaks and baked potatoes! And the seasoning over a whole chicken was delicious! You don't have to be a gourmet chef to NEED these spices!
A work colleague proposed to his fiancé in Jamaica. They love to cook and love spice. So what is the perfect celebration gift - The Pro Suite. Wah Gwan readily agreed to put the Hot version of the general seasoning in the box. The packaging is gift worthy and it made for a nice surprise. Would love to see the addition of a gift message for the next time I send one. There will be a next time!